parcel delivery business

Key Principles of Custom Mobile App That Make Your Online Parcel Delivery Business Feasible

Custom mobile apps are the future of e-commerce. Today’s digital shoppers are more accustomed to using mobile sites to access their favorite retailers. However, they’re going to start shopping on their mobile devices sooner than you think. In fact, a report shows that by 2019, mobile shopping will be on par with e-commerce.

That being said, businesses have to be ahead of the curve. People these days will only buy from brands they trust online. That’s why you have to create a custom mobile app to entice your customers and grow your merchant network. In this blog, we will explore the key principles of a custom Courier App Development that make your online parcel delivery business feasible.

Find out How the Market for Online Courier Delivery Is Evolving

The exceeding number of smartphone usage and the rise of online marketplaces are changing how people buy and sell. This has paved the way for an online parcel delivery market that is expected to reach $2.31 trillion by 2025. 

In other words, online courier delivery is the new internet retail.  With the evolving trends in e-commerce, the demand for custom Courier Service Apps is also increasing.  Also, the demand for highly functional parcel delivery apps is especially high among small businesses. 

As per one report, about 70% of small businesses plan to embrace the use of e-commerce. It is therefore logical that you create a custom delivery app to make your courier business more feasible.

What Makes a Custom Mobile App a Valuable Asset for Your Courier Delivery Business? 

When you choose to develop a custom courier delivery app for your parcel delivery business, you’re searching for the best solution. You want to find a solution that can increase your customer base and build your brand. 

Most importantly, you want to find a solution that can help you reach more customers through online parcel delivery. With that in mind, here are a few things that make a custom mobile app a valuable asset for your parcel delivery business. 

1. Increased Customer Satisfaction: A custom app can turn your business into a digital brand. As a result, customers are more likely to trust you and keep coming back for more. 

2. Better Customer Retention: The best way to improve customer retention is to give customers reasons to stay loyal. A custom app can be one of those reasons. It can help by allowing you to engage with customers and keep them updated about your services and the latest news. 

3. More Saturation of Your Business: It can help you increase your brand’s reach. This means that your app will reach more people, including those who are not yet familiar with your company. 

4. Boost Your Merchant Network: Let’s say you do a lot of online parcel delivery in a city. You can use your courier delivery app to expand your merchant network in this city. This way, you can grow your business and increase your profit margin.

How to Develop a Customized Mobile App to Win the Courier Delivery Market with a Solid Foothold?

To make your online parcel delivery business feasible, you have to design a strong custom app. The key to building a successful app is to find the perfect fit between your brand, the features of your app, and your customers’ expectations. 

First, you have to understand your customers and their needs. This will help you find out what they want and need in an app. Next, you have to understand the marketplace. You can get insight from your competitors and analyze the features your customers want. 

After that, you have to research the market trends, consult experts, and build your app based on the guidelines you’ve set.

Listed below are a few key elements of Parcel Delivery App Development that you should have in mind

1. Provide an Easy-to-use Platform: If you’re looking to boost sales and increase your customer base, you need a platform that’s easy to use. Make sure your courier delivery app is well-designed. This includes making sure that the app looks professional.

 It’s a common mistake for businesses to ignore their app’s UX/UI. So, ensure that people can easily find what they want, create an account, sign up, and order products.

2. Customization is Crucial: Customization helps boost conversion rate, increase sales, and differentiate your brand in the market. By customizing your app you can offer customers a shopping experience that’s tailored to their needs. 

3. Use Data-Driven Decision Making: You can use data-driven decision-making to create a custom app that is tailored to each customer’s needs. It can help you understand what customers are looking for, their pain points, and their preferences. It can help you customize your app to serve the customer better.

4. Protect Your Brand with Strong Security Measures: Brands are built through the impressions their customers form of the company. Customers trust brands that have strong security measures. They also expect these brands to protect their data. Therefore, it’s important to make sure that your custom e-commerce app is protected with strong security measures. 

Here are the top security tips to protect your custom app: 

  • Keep your app updated,
  • Keep your code secure, 
  • Don’t store sensitive data.

5. Offer Reliable Delivery Options: Custom e-commerce apps need to be reliable. Customers expect a high level of reliability when it comes to deliveries. They want to know that their orders will be delivered to them on time. Therefore, ensure that you have a reliable delivery option in place, such as order status tracking features in your courier delivery app.

6. Create a Seamless Checkout: You have to make the checkout process as simple as possible in your courier service app. There are a number of ways to create a seamless checkout. For example, you can allow customers to pay online with their credit cards. You can also let customers pay with their mobile wallets such as Apple Pay, Android Pay, or Samsung Pay.  You can also let customers pay for their orders via direct deposit. 

Get an Edge on Your Rivals with Our Courier Delivery App

Uplogic Technologies is a well-versed Courier Delivery App Development Company. We understand the challenges that businesses face when accessing the right market at the right time with the right product. That is why we work closely with our clients during the courier app development process. 

Once we’ve gotten to know your business, we organize market research to find out what your customers want. We also analyze the competition’s app to find out where you stand in the market. Having all the necessary information, we start to plan the app. We do this by creating a storyboard and conducting digital walkthroughs.

Things you can expect from our custom courier app development process: 

1. Product Development: This includes researching similar solutions, conducting a feasibility analysis, and identifying customer needs.

2. Design: This includes the visual design, wireframing, and creating a mockup of your app.

3. Development: During development, we can work with your team to build your app based on the design. We include robust courier app features such as: 

  • Customized dashboard with real-time status updates and analytics,
  • Automated dispatch system for drivers and couriers,
  • Integration with social media platforms such as Facebook, Twitter, Instagram, etc.
  • Secured and authentic multiple payment gateway integrations, and so on.

4. Testing: Once the development is complete, we will test your app. We will look for defects in both design and functionality. This includes creating unit tests, functional tests, and creating UI tests for your app. At this point, you can also add new features if you wish since our app is customizable.

5. Launch: We can help you launch your app and get it out to the market. We can also provide marketing strategies for your app.

6. Support: We will provide you with support for your app for the lifetime of your business.

Key Takeaways

Now that you’ve got the principles of a custom courier app under your belt, it’s time to get your custom courier app development project underway. To make this happen, you have to get a reliable app development company like Uplogic Technologies. We are a leading courier app development company. We have more than 10 years of experience in the industry. 

Our courier delivery app provides a seamless purchasing experience for your customers. The app enables them to make payments, track orders, navigate through the shopping journey, and access customer support.

About the author

Steven Smith

I am working as a Senior product developer at Uplogic Technologies Pvt Ltd. Uplogic Technologies is a leading producer of mobile and web app development solutions in the market. We have delivered web and mobile app solutions for numerous clients comes across the world.

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