How Uplogic Brings New Dimensions To On Demand Business Models With The Help Of Digital Experience Platform (DXP) Development?

Digital disruption accelerates the on demand business process and provides the roadmap to the improved efficiencies. To streamline the workflows carried out in the business, the owners of every organization utilize the best-suit technology to gain more interactions and revenue.

The customer-centric business model necessarily includes the digital strategy in order to engage their customers with a convenient experience while delivering the products. The shift in paradigm to self-service highly demands this platform for the satisfied services to both directly and indirectly.

To meet this strategy, the workforce distributed across globally is in the need to access the productivity tool in 24×7. This makes them do the work so faster than earlier. The business practices are redefined and include the considerable cost the same as the one to spend on product design and delivery.

The specialized thing to utilize the DXP services for the business is shifting towards the new technology to open up new opportunities to the customers in delivery. The inclusion of the DXP platform to the on demand business models brings the following benefits.

  • The improvement in productivity and fast acceleration reduces the cost to 18%.
  • With the effective conversation and more number of consumers improves the revenue by 24%
  • Automating every task in DXP to deliver the digital experience to the customers reduces the risks by 16% and 19% greater brand consistency than traditionally.
  • The consistency in the workflow and the active participation of employees on the DXP platform provides a 19% fast reach to the market.

Though the content-based and the web-portal based business models are considered as the origin of DXP app solutions, process-wise it is fairly different compared to both of them. The major differences are the integration of the system with either users or the partners is strong and the issues raised in various areas are simultaneously cleared.

On holding the customer experience as a base, the B2B and B2C business models are shifted towards the DXP platform nowadays. This process shifts the website-based process into the integrated platform approach. Hence, the collection of personal data of the customers, maintaining them is an easy task.

The channels that are used for both customer and partner interaction are mobile applications and social media that increase the potential benefits exponentially. In the same way, the companies also remodeled their workers and their work to provide personalized experiences to the consumers.

The well-connected data environment designed based on the DXP platform efficiently delivers the best digital experiences in an adaptive format where the interaction between the persons arrived at a conclusion during a certain period. This was used to optimize the users in the next stage. 

This blog illustrates the details supporting the DXP platform and the role of Uplogic in DXP app development in achieving the high-quality delivery experience to the customers.

Digital Experience Platform (DXP) App Solutions: Supporting Platform To Optimize User Experience In All Interaction Channels

The basic building processes observed in the on demand models are data collection, data analysis, and processes. Generally, the companies utilize the software to perform all these processes that demands huge investment cost and the inconvenience in operation.

A well replaceable solution called the DXP platform enables the digital functioning in all the aspects of the business that provides the personal experiences for the customers in all the digital channels.

The research statistics showed that the market value of the DXP increased from $7.9 billion to the $13.9 during 2019-2024 respectively. The increased rate observed in this forecast period will be 12%. With this huge impact, the business people look for suitable DXP developers for their improvement. By leveraging DXP for your business, the following benefits you are gaining.

  • Holistic Control Platform

The tracking of consumer behavior in every situation and providing the services on the basis of that are the essential things in eCommerce business models. But, the tracking process involves various touchpoints, and delivery also in parallel increases the complexities for the business owners.

The evolution of DXP limits the unnecessary switching across the multiple touchpoints and reduces the multiple tasks into the single. The holistic control platform addresses the complications in the delivery services and brings benefits such as minimization in time, convenience experience to both the employees and customers respectively.

  • Internal productivity Improvement

The positive influence of DXP platform in the workflows performed in the organization increases the productivity by the top reasons such as accessing the necessary information, elimination of communication barriers among the departments, multi-lingual management.

The most imperative thing observed in DXP is the customization where the team involved in the business practices changes the settings by their own and flexibility in the manipulation of resources.

  • Better Loyal Relationship

The enhanced visibility to the customers by the DXP ensures the 360-degree analysis of the customer’s data. Hence, the business owners easily segregate the new clients from the potential clients and provide the necessary offerings to retain them.

The provision of personalized services directly influences customer retention. If they feel convenience in services and observe it fast and need one means, then they are consistent driving partners for your revenue growth and long-term relationship too.

  • Informed-Decisions

The core functions behind the DXP platform in-depth analysis of the data and prepares well-informed decisions. Gaining information by the traditional models suffers from various issues like human-based errors. 

The wise utilization of the data about the customer is an essential thing and the utilization of DXP turns your data into the actionable processes.

With these beneficial things, the DXP services are the prominent solutions for business peoples to meet future demands effectively. The cost-effective solution DXP obtained from the suitable developers ensures the accuracy in handling the customer requested tasks. 

Uplogic is a well DXP platform developer and this understands the behavior of the consumers in a unique way. Let’s have the look at the role of Uplogic in DXP app development in detail.

Finding of Uplogic towards DXP solutions Rather CMS for On demand Business Models

Prior to the DXP, most of peoples prefer CMS for their business and fulfills the needs of the customers. This section illustrates the major findings for selecting the DXP rather than CMS as follows.

  • Quick Adaptation to Market Demands

The first important finding from Uplogic is a quick adaptation to meet market demands. Generally, the evolution in technology and the customer’s choices are changing their dimensions consequently. This also enables the need for a quick shift towards market trends.

The CMS based platform is the pre-developed one and you must integrate the functionalities like authenticity, database to meet the trends in the market. But, the DXP includes such modern technologies, and the interfaces built on this platform are enough to handle. Hence, the DXP is the perfect partner for the business people to make the shift towards quick adaptation.

  • Handling Digital Offerings

Nowadays, organizations showcase products based on the customer’s choices through the web platform. Besides, they also introduced the new tasks like promo codes, subscriptions, and enabling the new option for hosting the purchasing experience in the web portal itself.

The above-listed parameters are correlated with retaining the customer base and initiates the chances for the new peoples to participate. Hence, the CMS based systems are not a perfect fit for these that lead to the usage of DXP.

  • Optimizing Customer Experience

The eCommerce business models hold the functionalities like digital dashboards for billing, push notifications, real-time analytics. Providing the user-friendly approach to every aspect of the business only makes more customers attracted to the delivery business models.

The DXP platform development addresses these tactics with the large scale management of the customer’s data over CMS. The customer experience is very-well optimized with the use of the DXP.

  • Multiplicity

The most important finding of DXP over CMS utilization is to handle the multi-angle activities which are the essential things for the eCommerce market. The multiplicity concept is mainly available on the concept of single-core for multiple clients.

The powerful DXP arrived in the industry easily helps the business people manage the multiple sites, upgrades in the software, and the consistency in keeping the brand value of the product. 

With the integration of DXP into the business activities makes the business peoples to easily market their products to the world easily without needing any alterations.

The major listed above are Uplogic’s metrics that influence the usage of DXP over the CMS for the eCommerce business. To meet the digital transformation trends, Uplogic provides the necessary DXP solutions to their clients for certain reasons. Keep following to know that.

Why Uplogic Step into DXP development and How to Meet the Digital Transformation Trends

Traditionally, all business platforms focus on economic benefits. But, the big arrival of digital transformation introduces new opportunities to both the business peoples and the clients. The following reasons make the Uplogic step into the DXP app development in order to efficiently meet the digital trends.

  • User-friendly Manageable Websites

The websites are the tokens for the business promotion and the activities like the landing on pages, ordering the essential things, doing the payments all are done through the website itself is the major requirement should follow up to meet the transformation trends.

To carry all such activities easily, the DXP platform provides customization in all aspects. The templates created to show the activities in the trial to their clients initially by Uplogic. Then, it starts the implementation process to assure easy management in a user-friendly manner.

  • Focus on Secure Operation

The second important reason behind the DXP development is to create a robust framework on the basis of the security principles. The open-source solutions from the community-driven are not mainly based on similar components and no systematic control. Hence, these are highly threatened by the attacks.

But, the DXP architecture is tailored around the centralized framework that assures the security principles. The enable of hybrid open source platforms from the enterprise holds the repetitive test processes to validate the security of data.

  • Management of Scalable Distributed Multi-Sites

The customization and open up for the extension as well as integration in DXP assures the consistency in delivery and the workflows carried out in on demand business models. Nowadays, the websites are in the form of multi-distributed where they are in need to cover the regional and linguistic necessities.

DXP holds the necessary interfaces such as linguistics and the location-based service models make the business peoples meet the clients across the globalized limits irrespective of the language and currency limitations.

  • Engage Business with Remote Taskforce

The participation of a wide range of employees through the remote form is highly essential and the attractive practices in the enterprises compared to earlier days. This requires strong online tools for effective communication, presentation, and managing the reports.

The integration of digital platforms by DXP solutions allow the business peoples to provide the remote work environment to their employees easily. They support deep analysis of purchasing data, shifts observed from the launch to date and forecast without the need for specialized software.

With these reasons, Uplogic steps into the DXP development and provides the well-knowledgeable support to the B2B clients.

How Uplogic Clients are benefitted with the DXP Services?

Well. The development of DXP is ultimately focused on two principles like the integration platform and service expansion. While looking into the future aspect, the growth of the eCommerce business models solely depends on the DXP frameworks. 

The Uplogic plays an intermediate role between the customers and owners of the business models to hand over the following benefits.

  • Meets Every Touch Points

While providing the services to the number of peoples, the interaction points to handle all their expectations are more. Customer expectations are not so quickly but there is consistency in all aspects. The quality contents related to the requested products, timely delivery, and the tracking facilities are the associated touchpoints for the eCommerce business models.

DXP plays an important role to handle all these activities by the specialized API framework. The detailed customer preferences analysis and its presentation in mobile, web, customer portals, voice-interfaces, and the immediate upgrade in all these are the beneficiary points in terms of clients’ view.

  • Fit to Actionable Insights

The interconnection of internal operation systems with the channels available in the market like mobile, web, and social media increases the conversation rate. But, the specialized nature with the utilization of DXP is to integrate such internal operations with the in-store and customer-profiles easily.

This way of integration allows the sales team to know the customer’s interests and the products offered on the basis of them. The 360 degrees analytic on the customer’s data improved the sales forecast considerably.

  • Creation of Real-Time Digital Experience

The utilization of DXP on B2B models makes the owners identify the needs from collecting personal data. Acquiring the digital experience through specialized interfaces like a review, rating interfaces engage the customer journey in the long-term.

The interconnection of business operations with the DXP provides the numerous support in tracking the customers, identifying the lagging factors, and redefining practices according to the user needs one by one.

Way Forward

Growing customer expectations and the arrival of new technological solutions always affect the business processes. But, the platform that opted for the business is well-informed and standardized means, the growth in either customer or revenue is assured irrespective of the demographic shifts.

One such platform called DXP where the user experiences and the organizational practices are perfectly matched. Moreover, the features that are necessary to meet the digital transformation are easily added to that platform easily.

Uplogic plays such a tremendous role in providing the ideas for DXP development, processing the DXP for existing platforms, and creation of new DXP for your enterprise effectively within the time frame. Share your DXP development-based ideas into [email protected] and be ready to meet future trends. 

Create An Exclusive Digital Experience Platform (DXP) App Solutions With Uplogic:


    About the author

    Steven Smith

    I am working as a Senior product developer at Uplogic Technologies Pvt Ltd. Uplogic Technologies is a leading producer of mobile and web app development solutions in the market. We have delivered web and mobile app solutions for numerous clients comes across the world.

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