Pharmacy App Development

How Does a Pharmacy App Reduce the Difficulties in a Traditional Pharmacy Business?

A typical pharmacy business should be patient-centric as patient satisfaction is a key to the success of a pharmacy business. In the traditional form of pharmacy business, people stand in a long queue to get medicines. It is time-consuming and tough for elders. That means it is hard to obtain patient satisfaction through the traditional model. 

Meanwhile, an online pharmacy application will directly connect patients in need of medicine and the pharmacy store. Patients can book and get medicines at their doorstep anytime they need them. Automatic refilling options for chronic patients will boost sales. In simple words, a pharmacy app development can reduce the difficulties in the traditional pharmacy business. 

So, as an entrepreneur in the pharma industry, you should know such an effective way to satisfy and reach more customers. Here, you are getting to know about the challenges and how pharmacy applications are going to support your business to overcome the difficulties.

Challenges in Running a Traditional Pharmacy Business:

An entrepreneur has to face more challenges while running a traditional pharmacy business in a locality without any technical support. Some of them have been listed below. But, by having a pharmacy app for the pharmacy store, the entrepreneur can overcome such difficulties and to afloat the business in the pharmacy industry successfully.  

  1. Unable to reach more customers: Pharmacy stores running in a locality won’t have any popularity in the surrounding localities. It will be hard for the Pharmacy owner to reach more new customers.
  2. Dispensing management: People standing in a large queue to get their prescribed medicine. It will look crowded in front of the stores. The chances of spreading contagious diseases are high. The pharmacy technician can’t deliver medicines quickly to the customers to maintain the crowd. 
  3. Lack of brand awareness: The customers of unpopular pharmacy stores are people who live around the locality. So, the entrepreneurs cannot expect more profit compared to a pharmacy running with a pharmacy application. 
  4. Managing supplies and financial statements: Maintaining supplier invoice records and financial statements to those records for tax-related requirements is hard to maintain by pharmacy technicians in the traditional pharmacy business. 
  5. Difficulties in Data Related to Inventory Management: Inventory management in a pharmacy store by Pharmacy technicians is a time-consuming process. Tracking and controlling the inventory by using a pharmacy application is time efficient and an easy process. 
  6. Maintaining Transparency: Advising patients about the medicines and their side effects in a traditional pharmacy business is quite impossible. But in the pharmacy application, each medicine will be listed with its dosage direction and its side effect if any. Transparency in medicines seeks the patient’s trust to do further purchases.  
  7. Providing Personalized care: In a traditional pharmacy, providing personalized care is a hard task. The term “personalized care” represents the process of considering every patient’s healthcare concerning their unique health conditions. In a brick-and-motor pharmacy, personalized care isn’t possible as the pharmacist didn’t know about their health record. It can be eliminated with an application as it can maintain EHR and patients’ profiles.

These are the common challenges entrepreneurs who run a traditional form pharmacy shop face. Knowing why pharmacy businesses need an application, and how it helps to overcome these difficulties will give you a clear idea to launch a pharmacy application to improve your business.

Why do Pharmacy Businesses Need an Application?

Customers nowadays prefer to order and get their products at their doorstep without any delay. Getting medicines delivered are also included. Pharmacy applications will promote and market your pharmacy business online. 

Launching an application for pharmacy businesses will support the business and create business popularity among customers from several surroundings. In addition to this, the application can be a single-step solution for removing the difficulties of a traditional pharmacy business. 

But, before developing a pharmacy application entrepreneurs have to know about the types of pharmacy applications. And have to select which suit their business model.

Types of Pharmacy Application:

The pharmacy application mainly focuses on four types of pharmacy applications, the vision of the business decides which application suits your business. 

  1. Pharmacy marketplace application: This kind of application supports the online marketplace for pharmacies. So, through this application, any pharmacy can join this network of pharmacies and list their products. It helps customers to compare prices with other pharmacies. The admin will get a commission for every successful transaction through this pharmacy marketplace application.
  2. Pharmacy store application: An pharmacy store application helps individual pharmacy owners to directly connect with their customers. It increases brand recognition and a loyal customer base.  
  3. Online pharmacy application for wholesalers: The online pharmacy store doesn’t have any physical pharmacy retail stores. This online pharmacy store supplies medicines in bulk orders to retail pharmacy stores for sales. There will not be any direct retail sales to people in the online pharmacy application. If you are providing medicines wholesale to other retail pharmacies, then this kind of application suits you.
  4. Pharmacy store chains application: A retail pharmacy business with more branches in a city with the same name has one pharmacy application. Customers can order in this application and the nearest branch store around the customer will deliver the medicines. 

Noticing the ample benefits a pharmacy application creates for entrepreneurs will have more impact on entrepreneurs to launch a pharmacy application. 

Benefits of Availing of a Pharmacy Application:

Pharmacy application brings a more positive view to the pharmacy business. It helps to satisfy and retain customers and to reach new customers. 

  1. To take your pharmacy online: Taking your business online means placing the next step in business growth. This allows the customers to find your pharmacy online and buy medicine from an online platform. It also increases the accessibility of your business. 
  2. Attract more new customers: Launching a pharmacy application for your pharmacy will help you to market your business and seek attention from potential customers. For example, you can implement marketing ideas like discount offers, flash sales, referral programs, and other kinds of loyalty programs with a pharmacy app. It will boost the number of customers of your pharmacy.
  3. High return generation: The pharmacy application can support you to boost sales. Rapid increases in sales by an application will result in a rapid increase in returns. Premium subscriptions and in-app advertisements will also help the entrepreneur to earn more returns through pharmacy applications. 
  4. Brand recognition: By launching an application for the traditional pharmacy store will create a uniqueness to your pharmacy store compared to other pharmacy stores. At the same time, when your pharmacy app contains unique features like a pill reminder, a medicine refilling reminder, an auto-reordering system, etc you can compete with other counterparts efficiently.
  5. Increase competitiveness: Pharmacy applications increase competitiveness by reaching more new customers from different localities. Other than this, the customer-centric design and functionality of the application will help you to get core competency in the market.

These advantages of a pharmacy app make the pharmacy app development the best choice for entrepreneurs in the pharma industry to earn more returns. But, to achieve maximum productivity through the app, you need to get a custom pharmacy app from a top-rated app development firm like Uplogic Technologies


Sustaining the traditional pharmacy business in a locality without an online application is tough to grow in the pharmacy industry. Instead, you can take your pharmacy online with an application that will increase your returns and brand recognition. 

To achieve that, the application should be reliable for seamless performance. Such operative applications can be developed by only experienced app developers. 

We Uplogic Technologies has a team of experts who can help you get a custom pharmacy application that suits your business model that raises your business-standard.

About the author

Steven Smith

I am working as a Senior product developer at Uplogic Technologies Pvt Ltd. Uplogic Technologies is a leading producer of mobile and web app development solutions in the market. We have delivered web and mobile app solutions for numerous clients comes across the world.

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